Updated January 15th, 2018
Scope Health, on its own behalf owns and operates the website http://www.heyscope.com. Through this Site we operate various online services that enable eligible individuals (“Patients”) to receive various types of health care information and telehealth services (“Services”).
Scope Health understands that privacy of information is of great importance to our Patients and the people that visit our public sites (“Visitors”). We are committed to keeping your data private, and will never sell, or share your data for any reason.
HOW WE USE YOUR INFORMATION
In connection with providing you with the Websites, Apps, and Services, we may use, compile, analyze, and save your information in the following ways:
To carry out the Services and, as applicable, facilitate the provision of health care services to you by physician or other health care provider and ensure that the physicians or health care providers have the services and support necessary for health care operations.
To communicate with you about the Websites, Apps, and Services, or your use of the Websites, Apps, and Services, and send you communications on behalf of physicians or other health care providers utilizing the Services to meet your needs.
To provide you with information that you have requested or to respond to your inquiries.
To provide you with technical support and to improve our Websites, Apps, and Services.
To verify your identity and administer your account, including processing your payments and fulfilling your orders.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
To notify you about changes to our Websites, Apps, or Services.
For any purpose where you have given your consent (where legally required).
To comply with applicable federal and state law.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Websites and Apps, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. The information you share in public areas may be viewed by any user of the Websites or Apps.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Websites or Apps; any transmission is at your own risk.
Privacy and security of the secure portal
While no web site can guarantee security, we maintain physical, administrative, and technical safeguards to help protect your PHI collected via the Secure Portals as required by applicable law. While we cannot guarantee that loss, misuse or alteration to data will not occur, we use industry standards, such as Secure Socket Layers (“SSL”) technology, to help safeguard against such occurrences. On the Secure Portals, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our website to ensure confidentiality.
Our data center is both physically and electronically secured. Our servers are protected behind the Internet by using firewall and encryption technology. All data is stored and transferred in encrypted formats that either meet or exceed standards defined by state and federal laws. No data is transferred to users that do not have rights to access such information.
All information and data you submit through Scope’s Sites are stored on encrypted and secure servers located in the United States.